Privacy Policy

Our Commitment to Privacy

At WonCall, we understand that you're trusting us with sensitive business information and sales data. We take this responsibility seriously and are committed to protecting your privacy and securing your data.

This Privacy Policy describes how WonCall, Inc. ("WonCall," "we," "our," or "us") collects, uses, and shares information when you use our website, products, and services (collectively, the "Services").

• •Account information (name, email, company details)
• •Usage data and analytics
• •Call recordings and transcripts (with consent)
• •Performance metrics and scores
• •Communication preferences

• •Provide and improve our services
• •Analyze sales performance and generate insights
• •Send important updates and notifications
• •Ensure platform security and prevent fraud
• •Comply with legal obligations

• •256-bit SSL encryption for all data transfers
• •SOC 2 Type II certified infrastructure
• •Regular security audits and penetration testing
• •Strict access controls and authentication
• •Encrypted data storage at rest

• •Access your personal data
• •Request data correction or deletion
• •Export your data in machine-readable format
• •Opt-out of marketing communications
• •Lodge a complaint with supervisory authorities

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. Retention periods vary based on the type of information and how it's used:

• • Account information: Retained for the duration of your account
• • Call recordings: Retained for 90 days by default (customizable)
• • Analytics data: Retained for 24 months
• • Backup data: Retained for 30 days after deletion

WonCall operates globally. Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place when transferring data internationally, including Standard Contractual Clauses approved by the European Commission.